SPECIALTY TRAINING COURSES
Improve team performance with our range of specialised training course, designed to equip them with the skills and strategies needed to excel in today's competitive market across all departments included Sales, Service and Management.
SALES TRAINING
Desire to equip your team with the skills to close more deals and drive revenue?
Check out our specialist Sales training courses delivered in flexible learning formats.
SALES CADETSHIP COURSE
Accelerate your sales trainee’s progression from static to successful in just 6 weeks with our comprehensive certified sales cadetship training program.
Our blended approach combines engaging online modules with live Q&A sessions led by TSS training specialists, ensuring your new recruits are equipped with the knowledge and confidence to excel in the Walk-In Sales Process and Sales Call Handling.
SALES EXECUTIVE MASTERY COURSE
Elevate your sales executives’ capabilities with our intensive 8-week training program. Participants will refine customer engagement techniques, focusing on improving the Walk-In Sales Process and Sales Call Handling Skills.
Executives will delve into case studies comparing individual performance to team metrics, identifying areas for improvement. A detailed action plan will be created to drive results.
SERVICE TRAINING
Looking to elevate your team’s customer service skills?
Discover our specialised Service training courses, designed to enhance customer interactions and satisfaction in flexible learning formats tailored to your team.
SERVICE EXCELLENCE COURSE
The Service Excellence Course is an 8-week program designed to enhance the skills of new to intermediate service advisors. Progress will be monitored closely in customer service, communication, technical knowledge, and problem solving.
Completion of the course will provide advisors with the necessary tools to excel in their roles and provide exceptional customer service.
SERVICE ADVISOR LEADERSHIP COURSE
Improve leadership skills and techniques in an 8-week course for experienced service advisors.
Enhance objection handling, service bookings, and customer experience abilities. Develop onboarding, mentoring, leadership and time management skills. Self analyse through case studies and create own business plan using real-life case studies.
MANAGEMENT & LEADERSHIP TRAINING
Ready to cultivate strong leaders within your dealership?
Explore our Management and Leadership training courses, crafted to develop essential skills and strategies that empower your team to drive success and foster a positive workplace culture.
SALES MANAGEMENT LEADERSHIP COURSE
Elevate your sales team’s performance with our 4 part, 8-week management leadership course. Focus on areas like sales team performance, conversion rates, and team motivation. Dive into case studies and create a 30-day action plan tailored to your showroom.
Our practical, hands-on approach ensures theory is put into practice for impactful results. Elevate your team’s success with this exclusive program.
