White StreamSpeak Logo

YOUR TOTAL INBOUND CALL SOLUTION GUARANTEED TO INCREASE YOUR TEAM’S APPOINTMENT SETTING RATIO BY 22%

White StreamSpeak Logo

YOUR TOTAL INBOUND CALL SOLUTION GUARANTEED TO INCREASE YOUR TEAM’S APPOINTMENT SETTING RATIO BY 22%

StreamSpeak Call Recording and Scoring Platform Graphic

WHAT IS STREAMSPEAK?

INCREASE YOUR TEAMS APPOINTMENTS ACROSS SALES AND SERVICE DEPARTMENTS, RESULTING IN MORE CARS SOLD AND MORE SERVICE RO’S ACTIONED – GUARANTEED!

StreamSpeak is your plug and play solution that is guaranteed to improve your dealerships ROI on phone leads. Our program will train and motivate your teams by improving their call handling process and self-confidence, resulting in more positive and upbeat conversations, whilst providing consistency across all your franchises and departments.

We also can guarantee 100% follow up on all missed appointments/opportunities across Sales, Service and Parts departments.

wHAT’S INCLUDED?

CALL SCORECARD AND SALES GUARD ALERTS

A detailed summary of which questions consultants asked including areas of improvement and an automatic alert when the appointment is not set.

LIVE REPORTING FUNCTION

Gives managers the ability to determine how consultants are performing against each other, differrences in performance between departments etc.

Mohammadsar123 Sar
Mohammadsar123 Sar
29/06/2021
I applied on Friday, i got phone call on Monday from Sarah, on Wednesday I got my interview with Jacob on Friday I got interview through Jacob with Volkswagen on Monday I got full time job with them. I’ve been applying through too many agents with same resume I applied with Jacob and each phone call I was getting from the other agents saying to me sorry you don’t have enough experience, sorry looking for someone with more skills, sorry you don’t have the ability with us and our client, and no one at all saw my resume as like the way Jacob saw it, he believed in me and I will never forget what he said to me before my interview, “ Mohammed just be yourself and remember that they are buying you and they need you” and correct I was myself in the whole time in the interview and I got the job. Jacob no enough words at all to thank you or to tell you how much I’m glad for meeting someone like you who is really there to help and to make everyone getting a chance to be able to reach them goals in life. Thank you so so very much
josh murphy
josh murphy
19/06/2021
Jacob Curran and Sarah Pope were both amazing and helped me find a job that I would fit well into. Would definitely recommend them!
Jayden Hansen
Jayden Hansen
27/05/2021
The assistance I received from Jacob was above and beyond. I really felt he cared for me and did all he could to help me in landing a role. Within 24 hours of applying for a role he had made contact with me, provided a video interview and an hour after the call ended he had set me up with a interview. I attended the interview and, with his direction and guidance, was offered the role on the day. Thanks again to Jacob for all the great help and good work. Would highly recommend this service for its client care, knowledge and direction.
Eren Caliskan
Eren Caliskan
14/05/2021
I can’t thank Jacob and his team enough! Making a career change for myself wasn’t easier leaving a family business to follow my passion. After one interview with Jacob, an hour later Jacob had already lined me up with an interview and by the end of the week I was offered the position. The whole process was seamless thanks to Jacobs professionalism and knowledgeable in the automotive industry and I can’t thank him enough. Very grateful to have dealt with such a professional and kind team.
Alana MacFarlane
Alana MacFarlane
16/04/2021
Absolutely outstanding service & professionalism . Got the opportunity to be service by Jacob and his team. It was just a foot in the door the automotive industry . I was given x3 interviews with all the best dealerships in less than a week. The business name supports the title beyond their means .
Andrew Nand
Andrew Nand
24/02/2021
I recently had the pleasure of dealing with Jacob from total selling & staff solutions. For a long time I have been looking to enter the automotive industry with no idea where to start. Jacob clearly outlined what to expect and how the industry works. After a brief conversation with Jacob I left everything in his capable hands and within 24hours he was back to me with a potential job offer. Long story short I am now looking forward to starting a long wanted career and it wouldn't have been such a simple and seamless process if it weren't for the team at total selling & staff solutions. Thankyou again!
Christie Mackie
Christie Mackie
17/02/2021
Second to none! Jacob was great! After a great conversation and assessment in the morning, he had me starting my new career by the afternoon! Absolutely best in the business!
Rihan N
Rihan N
05/02/2021
While in the job searching process, i had the manager Jacob reach out to me and organise interviews in the field i was searching in. He made the process amazing easy and always kept in touch to make sure everything went well. Would recommend to anyone searching for a job he will not disappoint! Very happy with the experience i had with him
febyola suryadi
febyola suryadi
15/01/2021
Jacob and the team were a pleasure to work with. I had spoken to them about a job that I applied for and within 24 hours Jacob had an interview lined up for me and the job was offered within the next 2 days! They are very careful to interview you beforehand to gauge your personality, experience and the kind of person that you are so that they can match you appropriately to a position that’s suitable for you!
Viktoryia Shliazhko
Viktoryia Shliazhko
13/11/2020
The best recruitment experience I have had so far! Jacob and his team were so lovely and accomodating. Jacob followed up throughout the entire process, made me feel very comfortable and supported throughout the experience! I would highly recommend and would come back to use their services in the future.

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we have helped OVER 450 dealerships improve their inbound call handling

SEE THE REVIEWS FOR YOURSELF

we have helped OVER 450 dealerships improve their inbound call handling

SEE THE REVIEWS FOR YOURSELF

FREQUENTLY ASKED QUESTIONS

Absolutely. We provide you with different reports to oversee how your departments and staff are performing. The reports show the current score period, and compare to the previous score period too so you are able to see if there was improvements.
Yes! Within our reporting, we benchmark your dealership and departments against a national average.
Super simply. We provide you with TSS Tracking Numbers; for Google, Website and Carsales. We have you update your advertised Google number, and Carsales connect number, and use Dynamic Number Insertion for your website. The way this works is simply by installing one line of code on your website, which swaps out phone numbers shown to users that visit your site. This does not affect your main dealership number, if customers call it they will still speak to a staff member in your business.
Our team of TSS Specialist Trainers run all training sessions. Your dealership will get a dedicated account manager who will do on-site visits with your teams for training.

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Images of Sales Cadets / Sales Cadetship Program Graduates with TSS training team and dealership sales trainingin polaroids