In the fast-paced and ever-evolving world of automotive sales, keeping your team up-to-date with the latest techniques and strategies is essential to staying ahead of the competition. A skilled, knowledgeable sales team doesn’t just increase sales—it fosters stronger customer relationships, improves dealership reputation, and drives long-term success.
At Total Selling Solutions (TSS), we understand the challenges of the automotive industry, and we’re here to help you overcome them. If your sales team is struggling with certain aspects of the sales process, now’s the time to maximise your sales team’s potential and assess their performance, identify any gaps, and implement focused, effective training.
How to Identify Where Your Sales Team Is Falling Short and Maximise Your Sales Team’s Potential
Take a moment to evaluate your team’s strengths and areas for improvement. Here’s a comprehensive checklist to help you pinpoint key training needs:
✅ Replaying Calls
✅ Reviewing Sales Call Game Plan Sheets
✅ Appointment Logs
✅ Identifying No Shows
✅ Follow-Up
✅ Double Open
✅ Double Close
✅ Six Position Sell
✅ Objection Handling
✅ Negotiation on Write Up
✅ Closing
✅ F&I Introductions
✅ Walking the Trade
✅ Accessory Selling
✅ Product Training
If any of these areas are underperforming, it’s time to take action. Structured training will fill in the gaps and help your sales professionals excel in every part of the sales process.
Invest in Your Sales Team’s Success with TSS Training Programs
At TSS, we offer industry-leading training courses that can help you elevate your team’s skills and boost dealership profitability. Whether your salespeople are just starting out or are seasoned professionals looking to refine their skills, our structured, hands-on training programs are designed to fit every need.
Sales Cadetship Course
Fast-track your sales trainees from novice to high-performing professionals in just six weeks. This certified program blends online modules with live Q&A sessions, ensuring your new recruits master the Walk-In Sales Process and Sales Call Handling.
What’s Included:
6 live weekly training sessions with TSS specialist trainers
2 courses covering 23 workbook topics
59 instructional videos and testing
A comprehensive 188-page workbook
Sales manager and cadet collaboration program
Graduation certificate and deal pen upon completion
Sales Executive Mastery Course
Designed for experienced sales professionals, this 8-week intensive program refines customer engagement techniques, enhances sales processes, and improves overall performance through case studies and data-driven action plans.
What’s Included:
8-week structured training with live trainer support
Self-analysis through case studies
27 workbook topics and 54 instructional videos
A comprehensive 110-page workbook
Graduation certificate upon completion
Sales Management Leadership Course
This advanced 8-week program is tailored for sales managers looking to improve team performance, conversion rates, and motivation. Participants will work on case studies, create actionable strategies, and enhance leadership skills.
What’s Included:
Live training support with TSS specialist trainers
Focus on Walk-In Sales Process and Sales Call Handling
4 case studies and business plan development
27 instructional videos and testing
An extensive 119-page workbook
Graduation certificate upon completion
Specialty Walk-In Sales Process Course
A full-day, interactive training session designed to sharpen your sales team's techniques through 70% role-playing and 30% theory. Perfect for trainees, consultants, and managers looking to boost customer engagement, sales, and profits.
What’s Included:
Onsite training for 20-30 participants
Two automotive industry-experienced trainers
Expert facilitation and structured role plays
Pre and post-management feedback
Industry-specific workbooks
Post-training satisfaction surveys
Take Action Today to Close the Skill Gap
Don’t let skill gaps hold your sales team back. Identifying areas for improvement and providing targeted training is essential to driving results. Access TSS TV for a variety of online training materials and connect with our specialist trainers for tailored coaching.
📞 Call us today on 1300 283 385 to discuss how we can help your dealership succeed.
