OUR STORY

Total Selling Solutions provides systems, people & training to suit a variety of industries. 

With a combination of the right tools & experience, our national support & training team have a passion to help businesses succeed & boost their profits. 

Servicing businesses nationally since 2006, the key to our success is using a combination of systems,  supporting in & outbound call recording, monitoring, appointment setting, prospecting, benchmarking, training delivery &  staff recruitment. 

You can find more on how we can provide a solution for your business by visiting our website services tab.

OUR GOALS

OUR STORY

Total Selling Solutions provides systems, people and training to suit a variety of industries.

With a combination of the right tools and experience, our national support and training team have a passion to help businesses succeed and boost their profits. 

Servicing businesses nationally since 2006, the key to our success is using a combination of systems, supporting in and outbound call recording, monitoring, appointment setting, prospecting, benchmarking, training delivery and staff recruitment. 

You can find more on how we can provide a solution for your business by visiting our website services tab.

OUR GOALS

2006

Steve Curran starts and opens the doors to Total Selling Solutions.

2008

  • Refinement of training material with modulisation
  • Online portal and website is created
  • Launch of benchmarking program “Profit PRO”
  • Call monitoring commences

2012

  • Recruitment arm “Total Staff Solutions” is formed
  • 12 month cadetship training programs become available
  • Team expands with additional trainer and recruiter
  • Inbound call assessment and scoring program commences

2015

  • Team doubles to 12 staff
  • Advancements and re-build of call assessment and scoring platform (2 year build)

2017

  • Launch of new call assessment and scoring platform to all clients
  • Total call monitoring solution created
  • New website
  • Supply services to Original Equipment Manufacturer (OEM)
  • Expansion into Victoria and Queensland

2020 – NOW

  • National footprint established
  • Team grows to 27 employees
  • Revamp business model – branding, training & packages
  • Rebranding of AppointmentPRO to StreamSpeak
  • Launch of online Training Academy
  • Launch of Reactivate Outbound Program
  • Launch of Sales Guard and AutoSmart
  • Re-launch of NEW Cadetship Program

2006

Steve Curran starts and opens the doors to Total Selling Solutions.

2008

  • Refinement of training material with modulisation
  • Online portal and website is created
  • Launch of benchmarking program “Profit PRO”
  • Call monitoring commences

2012

  • Recruitment arm “Total Staff Solutions” is formed
  • 12 month cadetship training programs become available
  • Team expands with additional trainer and recruiter
  • Inbound call assessment and scoring program commences

2015

  • Team doubles to 12 staff
  • Advancements and re-build of call assessment and scoring platform (2 year build)

2017

  • Launch of new call assessment and scoring platform to all clients
  • Total call monitoring solution created
  • New website
  • Supply services to Original Equipment Manufacturer (OEM)
  • Expansion into Victoria and Queensland

2020 – NOW

  • National footprint established
  • Team grows to 27 employees
  • Revamp business model – branding, training & packages
  • Rebranding of AppointmentPRO to StreamSpeak
  • Launch of online Training Academy
  • Launch of Reactivate Outbound Program
  • Launch of Sales Guard and AutoSmart
  • Re-launch of NEW Cadetship Program

Meet the team

These are the people that make the magic happen, a group of smiling happy people who work hard to empower your teams.

Our team is an extension of your team.

Managing Director

Steve Curran

General Manager

Jacob Curran

National Manager

Steve Machar

State Manager (NSW)

Charlotte Haunts

State Manager (QLD)

Danielle pierre

Business Development and Training Manager

Abby mccubben

Business Development and Training Manager

gabriella correa

Recruitment and Office Manager

 

Lily Moore

Headshot of Jasmine Robinson, TSS Call Centre Leader and Trainer

Call Centre Manager

JASMINE ROBINSON

Headshot of Kylie Butterworth, TSS Call Centre Operator

Senior Call Centre Operator

KYLIE BUTTERWORTH

Headshot of Pickles, sausage dog and security at TSS

Head of Security

Pickles

Call Coach Team

Call Coaches

An outbound call agent / outbound call operator taking a phone call and reviewing the reactivate reports

Outbound Call Centre Team

RETENTION SPECIALISTs

Development Team

Web Team

TSS Meet The Team: Steve Curran

Meet Steve Curran, our Managing Director and CEO of fun!
Steve founded TSS and has been in the industry for over 20 years.

http://www.totalsellingsolutions.com.au/
Connect with Steve on LinkedIn: https://bit.ly/2CHWpno

If you love ...
FREE content, check us out:
Facebook: http://www.facebook.com/totalsellingsolutions
IG: http://www.instagram.com/totalsellingandstaffsolutions

Music: http://www.bensound.com/royalty-free-music
[+] Show More

Meet the team

These are the people that make the magic happen, a group of smiling happy people who work hard to empower your teams.

Our team is an extension of your team.

Managing Director

Steve Curran

General Manager

Jacob Curran

National Manager

Steve Machar

State Manager (NSW)

Charlotte Haunts

State Manager (QLD)

danielle pierre

Business Development and Training Manager

Abby mccubben

Business Development and Training Manager

gabriella correa

Recruitment and Office Manager

Lily Moore

Marketing and Systems Manager

TIANA DOUMAKIS

Assistant Office Manager

 

KARENA DELMEDICO

Headshot of Jasmine Robinson, TSS Call Centre Leader and Trainer

Call Centre Manager

JASMINE ROBINSON

Headshot of Kylie Butterworth, TSS Call Centre Operator

Senior Call Centre Operator

KYLIE BUTTERWORTH

Headshot of Pickles, sausage dog and security at TSS

Head of Security

 

Pickles

Call Coach Team

 

Call Coaches

An outbound call agent / outbound call operator taking a phone call and reviewing the reactivate reports

Outbound Call Centre Team

RETENTION SPECIALISTs

Development Team

Web Team

TSS Meet The Team: Steve Curran

Meet Steve Curran, our Managing Director and CEO of fun!
Steve founded TSS and has been in the industry for over 20 years.

http://www.totalsellingsolutions.com.au/
Connect with Steve on LinkedIn: https://bit.ly/2CHWpno

If you love ...
FREE content, check us out:
Facebook: http://www.facebook.com/totalsellingsolutions
IG: http://www.instagram.com/totalsellingandstaffsolutions

Music: http://www.bensound.com/royalty-free-music
[+] Show More